The study on "How Widespread and Predictable is Stock Broker Misconduct?" by SLCG, past customer complaints against individual brokers can serve as predictors of future complaints. McCann, Qin, and Yan's research shows that incorporating the complaint histories of co-workers greatly enhances the ability to predict complaints against brokers with no previous complaints. They also established that customer complaints that were denied, rather than just settlements and awards, are valuable for anticipating future investor harm.
Egan, Matvos and Seru's results confirm that, rather than weeding bad brokers out of the industry, the regulatory environment and labor market sifts bad brokers down the quality ladder over time into brokerage firms who employ brokers with disproportionately higher numbers of customer complaints. These high-risk brokerage firms have loose hiring practices and lax compliance ethics and specialize in preying on unsophisticated investors.
In their related study, Dimmock et al. [2016] establish that financial fraud spreads contagiously. They find that a broker's inclination to commit financial fraud is significantly shaped by the tendency of their coworkers to engage in fraudulent activities, even when accounting for firm culture, branch dynamics, market conditions, and state regulatory frameworks.
Peter Gregory Hawkinss current employer,
is one of the 30 highest risk brokerage firms measured by the percent of brokers at the firm who have customer complaints disclosed on their BrokerCheck reports. 13.54% of
's brokers have customer complaints compared to only 2.71% of all brokers who have complaints.
If you have questions about this post, about

and/or Peter Gregory Hawkins or about the management of your accounts, please contact SLCG for an initial consultation or email us at
BrokerInquiry@SLCG.com.
For almost a quarter of a century, SLCG Economic Consulting, LLC ("SLCG") has been delivering consulting services to individuals, businesses, and both state and federal agencies, primarily focusing on finance and economics. The team at SLCG comprises experts with extensive academic and governmental backgrounds who actively engage in research that is often suitable for publication.
SLCG is a wholly owned subsidiary of McCann Yan Holdings, Inc., a Virginia incorporated company based in Northern Virginia.
Reference:
[1] S. Dimmock, W. Gerken, and N. Graham. "Is Fraud Contagious? Co-Worker Influence on Misconduct by Financial Advisors" The Journal of Finance Vol. 73, No. 3 June 2018.
[2] M. Egan, G. Matvos, and A. Seru. "The Market for Financial Adviser Misconduct". Working paper, Journal of Political Economy Volume 127, Number 1, February 2019.
[3] C. McCann, C. Qin and M. Yan. "How Widespread and Predictable is Stock Broker Misconduct?" The Journal of Investing, Volume 26, Issue 2, Summer 2017.
[4] H. Qureshi and J. Sokobin. "Do Investors Have Valuable Information About Brokers?". Working paper, August 2015.
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2652535